Understanding and Implementing Lean for Medical and Hospital Administration
Lean principles have proven to have numerous practical applications for medical and hospital administration. Lean thinking and the use of lean tools have been successfully implemented in major medical facilities with measurable improvements for everything from patient paperwork, to clogged waiting rooms in various specialty departments, to redesigning ambulatory practices, to how nurses care for home patients and record their medical data. All Lean initiatives in the medical and hospital arena have three main goals:
- A Focus on the Patient
- Improve Business Processes
- Lower Costs
Through lectures, discussions, demonstrations and workshops, you will learn how to identify and reduce waste that costs your organization time and money, frustrates you and your associates and often leads to loss. You will also learn an integrated business approach to successfully drive out non-value added activities in your processes.
This corporate workshop includes a pre-meeting preparation day by the instructor to select the processes the teams will work on during the training. The program is presented as two separate days with at least three weeks between sessions. Participants meet as teams in between the two session days to complete an assignment and prepare for team presentations at the beginning of session two.
Session One Includes:
- The Basic Concepts of Lean
- Three Hands-On Iterations of XR-1
- The Basics of Value Stream Process Mapping
- Understanding Value Added vs. Non-Value Added
- To Quantify the Cycle Times in Your Processes
- Producing a Current State Process Map
- Assignment Due at Session Two
Session Two Includes:
- Team Presentations
- Translating Concepts Into Results
- Lean Leadership Requirements
- The Customer is Our Future
Who Should Attend
Managers, leaders, supervisors and other medical administrative professionals who want to benefit from learning how to implement lean applications in the medical and hospital arena.
Note: This workshop is available on a corporate basis only. For information on bringing this workshop to your company, contact Sharon Deffely, Director of Corporate and Professional Education, at +1-508-831-5635 or email sdeffely@wpi.edu.
