Developing the Team Process for Continuous Improvement
Program Description
A process improvement effort guides management toward achieving continuous improvements in systems throughout their organizations. Inevitably, managers will recognize that systems problems cut across various functions and departments. Therefore, one thrust of any process improvement implementation effort involves forming teams of people from those various functions to attack systems problems.
In this seminar you will examine the process that leads multifunctional project teams to success. You will learn about the role of the process improvement steering committee in managing the team process, as well as the roles and responsibilities of process improvement team leaders, members and facilitators. Through numerous hands-on exercises, you will learn about and experience the three phases of the team process, the team's goals in each phase, and the statistical methods and personal skills team members employ to achieve those goals.
What You Will Learn
- Managing the Team Process
- The Team Process: Phase One Getting Started
- The Team Process: Phase Two Working Together
- The Team Process: Phase Three Reaching Agreement
- The Team Process: Summary
Who Should Attend
Current and potential process improvement project team leaders, members and facilitators. Steering committee members and department managers will also benefit from this seminar. This workshop is most beneficial when a team from your organization attends together.
1.4 CEUs Awarded
WPI offers professional development workshops and certificates as corporate programs at a company sponsored location. Individuals seeking WPI training should contact their company about the potential of a corporate program. For more information call 508-831-5517 or email cpe@wpi.edu.
