Program Agenda

Day One - Program Foundation

  • Business Imperative for Improvement
  • Process Improvement Approach
  • Lean Structured Problem Solving
  • Project Management Methodology
  • Project Complexity
  • Project Phases

Day Two - Project Initiation

  • Stakeholder Analysis
  • Stakeholder Matrix
  • Critical to Quality
  • Problem Definition
  • Brainstorming
  • SIPOC ( Suppliers, Inputs, Process, Outputs, Customers)
  • Voice of the Customer
  • Five Why's
  • In Frame/Out of Frame
  • Project Charter

Day Three - Problem Definition

  • Defect Identification
  • Cause and Effect Analysis
  • Five M's
  • Data Collection Plan
  • Value Stream Process Mapping
  • Time Ladder
  • Roll Through-Put Yield

Day Four - Project Plan Development  

Part I

  • Project Risk Management
  • Risk Identification
  • Stakeholder Analysis
    • Critical to Quality
    • Risk Prioritization
    • Risk Matrix
  • Project Risk Response Planning
    • Negative Risks – Project Threats
    • Positive Risks – Project Opportunities
    • Project Scope Planning
    • WBS Dictionary
    • Estimating Principles

Day Five - Project Plan Development

Part II

  • Project Scheduling
  • Schedule Formats
    • Task Lists
  • Gantt Charts
  • Network Diagrams
  • Milestone Charts
  • Schedule Analysis
    • Schedule Estimating
  • Critical Path
  • Critical Chain
  • PERT (Program Evaluation and Review Technique)
  • Project Resource Planning
  • Personnel
    • Team List
  • Responsibility Matrix
  • Budget Baseline
    • Cost Estimating
  • Reserve Analysis

Day Six - Problem Analysis

  • Analysis Tools
  • Affinity Diagram
  • Pareto Charts
  • Frequency Plots
  • Scatter Diagrams
  • Special Cause/Common Cause
  • Understanding Process Control
  • Common Cause Defects and Correction
  • Special Cause Defects and Correction

Day Seven - Solution Design

  • Solution Identification
  • Process Flow Analysis
  • IDEF (Integration Definition)
  • Time Value Analysis
  • Kaizen
  • Solution Risk Analysis
  • FMEA (Failure Mode and Effects Analysis)
  • Stakeholder Analysis
  • Risk Response Planning

Day Eight - Implementing Change

  • Barriers to Change
  • Organizational Barriers
  • Personal Barriers
  • Technical Barriers
  • Aligning the Project Team
  • Project Team Development
  • Decision Making
  • Conflict Management
  • Project Communication Strategies
  • Management Communication
  • Team Communication
  • Organization Communication

Day Nine - Project Control

  • Dashboard and Process Measurements
  • Control Charts
  • Project Reviews & Phase Meetings
  • Responding to Project Problems
  • Project Change Management
  • Project Closure