Operations Leadership Graduate Certificate Course Descriptions
All courses are 3 credits unless otherwise noted
OIE 504 Operations Management (2 credits)
This course provides students with a broad conceptual framework for evaluating operations management practices and understanding the major decisions made in operations and the connections of operations decisions to other functions. Concepts, techniques, and management tools related to the four major decision responsibilities of operations management, namely process, quality, capacity, and inventory, are studied and discussed.
OIE 544 Supply Chain Analysis and Design
This course studies the decisions and strategies in designing and managing supply chains. Concepts, techniques, and frameworks for better supply chain performance are discussed, and how e-commerce enables companies to be more efficient and flexible in their internal and external operations are explored. The major content of the course is divided into three modules: supply chain integration, supply chain decisions, and supply chain management and control tools. A variety of instructional tools including lectures, case discussions, guest speakers, games, videos, and group projects and presentations are employed. (Prerequisites: OIE 504, or equivalent content, or consent of instructor.)
MIS 576 Project Management
This course presents the specific concepts, techniques and tools for managing projects effectively. The role of the project manager as team leader is examined, together with important techniques for controlling cost, schedules and performance parameters. Lectures, case studies and projects are combined to develop skills needed by project managers in today’s environment.
OIE 548 Productivity Management
This highly interactive course focuses on evaluating and measuring productivity in both manufacturing and service environments, and on selecting, planning, and implementing measures to maximize it. Overall strategies as well as specific techniques are studied. The course examines key productivity drivers such as new and historical approaches to management, employee motivation/ reward systems, the role of technology as both a production environments, business process reengineering, the role of communications, the impact of capital spending, and cutting edge thinking on operations structuring and execution.
OIE 557 Service Operations Management
Successful management of service organizations often differs from that of manufacturing organizations. Service business efficiency is sometimes difficult to evaluate because it is often hard to determine the efficient amount of resources required to produce service outputs. This course introduces students to the available techniques used to evaluate operating efficiency and effectiveness in the service sector. The course covers key service business principles. Students gain an understanding of how to successfully manage service operations through a series of case studies on various service industries and covering applications in yield management, inventory control, waiting time management, project management, site selection, performance evaluation and scoring systems. The course assumes some familiarity with basic probability and statistics through regression.
OIE 552 Modeling and Optimizing Processes
This course is designed to provide students with a variety of quantitative tools and techniques useful in modeling, evaluating and optimizing operation processes. Students are oriented toward the creation and use of spreadsheet models to support decision-making in industry and business.
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Last modified: January 02, 2008 13:50:55