Operations Management for Utility Industry
For More Information
For more information, please contact Corporate and Professional Education at (508) 831-5517 or fil out the form below.
WPI is proud to offer a graduate certificate program that has been developed specifically for the utilities industry. The Operations Management Graduate Certificate focuses on operations process development combined with core management courses that are integral for industry success. These courses are developed by our highly acclaimed university faculty along with industry experts with extensive “real world” experience.
After successful completion of this program, students receive a graduate certificate in Operations Leadership. All of the credits in the program can be transferred into a Master of Science in Operations Design and Leadership (following successful admissions into the degree program).
Sample Certificate Program (17 credits)
- Operations Management
- Supply Chain Analysis and Design
- Project Management
- Productivity Management
- Service Operations Management
- Modeling and Optimizing Processes
WPI Corporate and Professional Education has been providing education in industry for decades. Our mission is to combine the best, most relevant elements of our campus-based programs to provide educational solutions tailored to the needs of specific organizations. The result is a comprehensive array of programs and subject matter designed to help companies make the most of their human capital.
Course Descriptions
All courses are 3 credits unless otherwise noted
OIE 504 Operations Management (2 credits)
This course provides students with a broad conceptual framework for evaluating operations management practices and understanding the major decisions made in operations and the connections of operations decisions to other functions. Concepts, techniques, and management tools related to the four major decision responsibilities of operations management, namely process, quality, capacity, and inventory, are studied and discussed.
OIE 544 Supply Chain Analysis and Design
This course studies the decisions and strategies in designing and managing supply chains. Concepts, techniques, and frameworks for better supply chain performance are discussed, and how e-commerce enables companies to be more efficient and flexible in their internal and external operations are explored. The major content of the course is divided into three modules: supply chain integration, supply chain decisions, and supply chain management and control tools. A variety of instructional tools including lectures, case discussions, guest speakers, games, videos, and group projects and presentations are employed. (Prerequisites: OIE 504, or equivalent content, or consent of instructor.)
MIS 576 Project Management
This course presents the specific concepts, techniques and tools for managing projects effectively. The role of the project manager as team leader is examined, together with important techniques for controlling cost, schedules and performance parameters. Lectures, case studies and projects are combined to develop skills needed by project managers in today’s environment.
OIE 548 Productivity Management
This highly interactive course focuses on evaluating and measuring productivity in both manufacturing and service environments, and on selecting, planning, and implementing measures to maximize it. Overall strategies as well as specific techniques are studied. The course examines key productivity drivers such as new and historical approaches to management, employee motivation/ reward systems, the role of technology as both a production environments, business process reengineering, the role of communications, the impact of capital spending, and cutting edge thinking on operations structuring and execution.
OIE 557 Service Operations Management
Successful management of service organizations often differs from that of manufacturing organizations. Service business efficiency is sometimes difficult to evaluate because it is often hard to determine the efficient amount of resources required to produce service outputs. This course introduces students to the available techniques used to evaluate operating efficiency and effectiveness in the service sector. The course covers key service business principles. Students gain an understanding of how to successfully manage service operations through a series of case studies on various service industries and covering applications in yield management, inventory control, waiting time management, project management, site selection, performance evaluation and scoring systems. The course assumes some familiarity with basic probability and statistics through regression.
OIE 552 Modeling and Optimizing Processes
This course is designed to provide students with a variety of quantitative tools and techniques useful in modeling, evaluating and optimizing operation processes. Students are oriented toward the creation and use of spreadsheet models to support decision-making in industry and business.
Additional Sample Programs
Following are a few additional sample programs which have a different focus than the previous sample provided. WPI has the ability to customize the program to meet YOUR needs. Select any combination of the courses listed in these samples, as long as it totals at least 12 credits, and does not exceed 18 credits.
Supply Chain Certificate Program (17 credits)
- Operations Management
- Supply Chain Analysis and Design
- Modeling and Optimizing Processes
- Project Management
- Operations Risk Management
- Negotiations
Managing Services Certificate Program (17 credits)
- Operations Management
- Productivity Management
- Lean Process Design
- Managing Organizational Change
- Designing and Managing Six Sigma
- Service Operations Management
Last modified: October 02, 2007 11:48:36