Improving Your E-Mailing and Written Communication Skills
Program Description
Do your e-mails, memos, letters and reports communicate your intended message? What does e-mail etiquette include? Do you wish it was easier to write your message without hesitation or anxiety? Can you be fast, direct, to the point - and avoid mistakes?
Effective writing skills puts you ahead of the crowd and reduces costly miscommunications. In this one-day workshop, participants learn how to make the best use of electronic mail and understand e-mail etiquette. The program will identify tools, techniques and guidelines to increase the impact of your business writing and reduce stress. The emphasis is on simple and direct writing to produce clear and persuasive prose and a professional image.
You Will Learn:
- The key aspects of e-mail etiquette
- How to produce short and effective e-mails
- To identify and avoid the most common e-mail mistakes and offenses
- How to minimize writer's block
- A seven-step process for effective letter and memo writing
- How to organize your thoughts to get started
- To use active voice instead of passive voice
- Techniques for editing and proofreading
- How to improve the appearance and impact of your writing
- To become more comfortable with expressing your thoughts in writing
- To save time by getting it right the first time you send a memo or e-mail
- To minimize miscommunication and misinformation
Who Should Attend
Anyone who would like to improve their e-mailing and business writing skills.
Dates, Locations, and CRNs
August 26, 2008
Doubletree Hotel
Westborough, MA
CRN 18142 MN266
November 12, 2008
Radisson
Chelmsford, MA
CRN 18502 MN266
Fee:
$695 first registration
.7 CEU's Awarded
Last modified: July 03, 2008 15:02:18