Advanced Problem Solving and Root Cause Analysis
Program Description
For decades management consultants, academicians and practitioners have been searching for an effective (if not foolproof) approach to solving problems. Shewhart, Ishikawa, Holland and others pursued a statistical approach to analyzing and understanding process problems and their causes. Others developed intuitive techniques for defining problems so that causes and solutions could be tested more efficiently. Although both of these strategies are helpful, the search continued. This intensive seminar is designed to move beyond past and current techniques for basic problem solving or mere problem analysis to present an advanced process for solving problems. It does so by connecting a statistical understanding of work processes (i.e. variation) and a structured, systematic approach to root cause analysis.
At this highly interactive seminar, you will learn how to solve workplace problems by applying a structured methodology that will yield faster, more effective results. The program includes several practical case studies and applications providing you with opportunities to practice and apply the methodology.
What You Will Learn
Who Should Attend
Executives, managers, team members, leaders and facilitators and other professionals interested and involved in continuous process improvements. This workshop is most beneficial when a team from your organization attends together.
Dates, Locations, and CRNs
August 25-26, 2008
Courtyard by Marriott
Worcester, Massachusetts
CRN 18125 QI153
November 17-18, 2008
Radisson
Chelmsford, MA
CRN 18490 QI153
Fees
$1,295 first registration
1.4 CEU's Awarded
Prices are subject to change.
Maintained by webmaster@wpi.eduLast modified: July 03, 2008 08:55:13