Advanced Management Development Workshop
Program Description
Being a successful manager has never been more challenging than today. Rapid technological innovations, global competition, shrinking profit margins, and a tight labor pool are just some of the issues facing managers on a daily basis. Today's managers are being asked daily to find ways to increase productivity and reduce turnover while integrating new technologies and responding to escalating customer demands. This workshop will dramatically improve your management skills so that you will be more successful in motivating and managing individuals and teams.
Through lecture, discussion, self assessment and participant feedback, you will achieve greater insight into the best practices of managing and leading. In two intensive days you will learn how to hire the best candidates, manage performance, build teams, solve business problems, manage conflict, overcome resistance to change and exceed customer expectations. Having determined your own areas for development, you will prepare a personal action plan to become a more effective manager. You will leave this workshop with new insights, strategies and techniques that you will be able to put into practice immediately upon returning to your workplace.
Topics
- Global Competition and Changing Expectations
- Leadership Styles
- Managing Performance and Coaching
- Building High Performance Teams
- Hiring the Best Candidates
- Improving Customer Service
- Managing Diversity, Change and Conflict
Who Should Attend
Project managers, department heads, group leaders and other managers and supervisors who want to improve their management skills.
Participants should have three-to-five years of management/ supervisory experience.
Dates, Locations, and CRNs
October 28-29, 2008
Courtyard by Marriott
Marlborough, Massachusetts
CRN 18134 MN265
Fee
$1,295 first registration
1.4 CEU's Awarded
Last modified: July 03, 2008 10:54:02